How nirvana is related to artificial intelligence

The comparison may not be politically correct, but it's apt: artificial intelligence is a bit like teenage lovemaking. Everyone talks about it, but hardly anyone does it. Only
5 percent of companies are already actively using artificial intelligence, according to a study by Microsoft. However, 70 percent of companies consider the topic very important at the management level.

So it's definitely time to address the issue. Even more so as it is a highly complex and multi-layered issue. Not only the perspective of economics and computer science is interesting. Psychology, ethics, linguistics and much more also have a central role here. They will all make a significant contribution to whether and when today's weak AI systems evolve into strong AI systems and science fiction becomes reality.

We are not there yet today. And still, there are numerous exciting application fields for AI in the service sector: from strategic service management to quality and customer management to marketing and HR.

In her presentation for two large collective foundations in the occupational pension sector, Dr. Mareike Ahlers will shed light on the bright and dark sides of AI and highlight the relevant fields of application in the service sector.

Are you interested in the lecture? Write to us!


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